Return Policy

Return Policy:

At “Flairis Jewelry”, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return policy. Please read the following guidelines carefully:

  1. Returns are accepted within 30 days of the purchase date. We cannot accept returns for items that were shipped over 30 days ago.
  2. The item must be in its original condition, unworn, and with all original tags and packaging. accompanied by complete paperwork (such as instructions, warranties, diamond certificates, etc.) If diamonds are returned without a certificate, you will be liable for the $250 replacement cost.
  3. Customized or personalized, engrave items cannot be returned.
  4. Refunds will be issued in the original form of payment.
  5. Shipping and handling charges are non-refundable.
  6. If the item was purchased online, please contact us at  @mail or  Please call our Customer Service Department for instructions and assistance to initiate the return process. If the item was purchased in-store, please bring the item and the original receipt to the store.
  7. We reserve the right to refuse any returns that do not meet our return policy guidelines.
  8. Exchanges, repairs, or resizing: We offer exchanges, repairs, or resizing for items that do not meet your expectations. Please contact our Customer Service Department for instructions and assistance to initiate the process.
  9. Items that became damaged or defective after delivery: We offer a warranty for items that became damaged or defective after delivery. Please contact our Customer Service Department for instructions and assistance to initiate the warranty process.
  10. Cancellations and changes of orders are easily feasible up to the shipping date. Special orders and already shipped items are not subject to changes or cancellation. Please contact our Customer Service Department for assistance if the order you want to change, or cancel is already shipped.

For any additional questions, please contact us.